Register your Prime card
To access your store-bought card's balance.
If you have purchased your card at a store and loaded it with money, you will need to register your Prime card. Registration helps you keep your card secure, as we can instantly block it and send you a replacement if it’s lost or stolen*.
Registration is easy, and takes seconds to complete. Just fill in the form, follow the instructions, and your Prime Card will be ready to use. Usually registration is instant, but in some cases, we’ll need to ask you for some documentation to help us verify your identity. This process can take up to seven days, and we’ll let you know the outcome through email.