Complete the form below and one of our call centre agents will call you back within 5 working days at your chosen time to guide you through the upgrade process. Alternatively, you can call us now on 0800 988 0043 to submit your details.

In order to ensure the likelihood of a successful application for maximum card limits and ATM access, we recommend that you also have either your passport or full UK driving licence to hand when we call you back to complete your application.

In addition, if you would like to apply for a second card on your account please ensure that you know the second cardholder’s date of birth.

If you apply by phone you will be charged an additional £1.95 on top of the price of the upgrade (so the upgrade fee will be either £3.90 for a single card upgrade or £8.90 to upgrade your existing card and have an additional card on the same account). Please note that online and postal upgrades do not incur this additional fee.

If you wish to apply by phone enter your details below and we will contact you within 5 working days to complete your application.

Please note our upgrade representative can only assist you with completing your upgrade application. For any general enquiries, please contact Customer Services on 0870 144 0280 or email us at [email protected]: