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HOW YOUR PRIME CARD WORKS

What is a Prime Card?

The Prime Card is an instant prepaid MasterCard.® It can be used to buy goods and services online, in shops and over the phone. It’s accepted at over 24 million locations worldwide – wherever you see the MasterCard® acceptance mark. When you buy a Prime Card, you can load it with up to £400 (or up to £500 if you buy it here online).


Your Prime card is reloadable within limits, to increase these limits and to enable international ATM access upgrade your card here.


Is the Prime Card a credit card, and can it go into debt?

No and no. The money you pay to load onto the Prime Card when you purchase it is the total money available for you to spend. Once this has run out, you have two choices: either top it up with more money; or simply dispose of the card and buy another.


When does my card expire?

Your card expires when you have spent all the money loaded onto it or when you hit the expiry date, which is printed on the front of the card. If you have upgraded your card, it expires when you reach the expiry date shown on the front of the card. You can then request a replacement card.


Can my card be reloaded?

Yes, Your Prime Card can be reloaded up to £2000 (in a year). You can increase these limits by upgrading your card to a reloadable card, you will be able to top-up the funds on your card again and again. For more information on how to upgrade and to apply now, please click here.


Can I use my Prime Card to withdraw cash from an ATM machine?

Your Prime Card can be used to withdraw cash within the UK. You can use your Prime Card at ATM machines worldwide if you have successfully upgraded your card. Until you have upgraded to reloadable, cash withdrawals are only possible with the UK. For more information on how to upgrade your card, please click here.


Can I use my card to get cash-back in a shop or pub?

No. The Prime Card can’t be used for cash-back transactions.


HOW YOUR PRIME CARD WORKS
Buying a prime card
BUYING A PRIME CARD ONLINE
USING YOUR PRIME CARD
PROBLEMS USING YOUR CARD
ACTIVATION & REGISTRATION
RELOADABLE UPGRADE
HOW TO RELOAD YOUR PRIME CARD
PRIME FEES
About Prime Cashback
ACCOUNT BALANCE
PARENTS & TEENAGERS
PRIME SECURITY
HOW TO CONTACT US
 


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© IDT Financial Services LTD
The Prime Payment Card is issued by IDT Financial Services pursuant to license from MasterCard® International Incorporated
IDT Finance is regulated by the the Financial Services Commission (FSC)
and is a member of the Electronic Money Association (EMA)