You can start reloading your card at a number of locations throughout the UK:
PayPoint & epay outletss
You can top up your upgraded card at any outlet displaying the PayPoint or epay signs. You can search for your nearest PayPoint outlet by visiting the PayPoint store locator.
When topping up via PayPoint or epay, your Prime Card account will be instantly credited with the top up amount .The fee for reloading at these outlets is 2% of the reload value (80p minimum).
Post Office®
You can top up your card at any of the 13,500 Post Office® branches throughout the UK.
To search for your nearest branch, visit the Post Office® branch locator.
Top-ups at Post Office® branches will usually be credited to your Prime Card account by approximately 9am the next working day.
It is free to reload at a Post Office® branch for reloads of £100 or more. For a reload of less than £100, there is a 49p charge per load.
When topping up via PayPoint or epay, your Prime Card account will be instantly credited with the top up amount . Top ups at Post Office® branches will usually be credited to your Prime Card account by approximately 9am the next working day.
Simply enter the outlets detailed above and request to top-up your Prime Card stating the value you would like to load onto it. The value you load onto the card can vary between outlets.
Post Office® branches: Between £10 and £500
Most e-payepay
Always ask for and retain your receipt once the transaction has been completed.
You can reload your card with up to £400 per load (or £500 when upgraded). The maximum funds on the card should not exceed more than £800 (until upgraded), if you choose to upgrade your maximum card limit can go up to £5,000 at any one time, with an annual limit of £25,000.
In some cases, in order that we can grant these limits, it may be necessary for us to ask you to send in more documentation. Wherever possible, we will upgrade your card.
At present this option is not available. However, we plan to introduce new and innovative ways for you to top-up your card in the near future, so please keep an eye on our website for details.