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ACCOUNT BALANCE

How do I check my account balance?

You can check your account balance online here or by calling 0870 144 0289 – available 24 hours a day, 7 days a week. There’s no fee for this service but calls will be charged at the national calling rate. To check your balance, you will need to have your 16-digit card number.

You can also opt to receive your balance via SMS direct to your mobile phone at the end of each day where your card has been used. This service costs 25p per month. To activate, please log in to the ‘My Account’ area of the website.


Will I be sent a statement showing my transactions?

No, but you can view your transaction history online here or by calling 0870 144 0289 – available 24 hours a day, 7 days a week. There’s no fee for this service but calls will be charged at the national calling rate. To check your transaction history, you will need to have your 16-digit card number.


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