Summary of Main Fees
|Card Purchase Fee||£5|
|Foreign Exchange Charge||2.95% of Transaction amount|
PayPoint & epay Outlets:
2% of value of reload (subject to minimum of 80p)
UK Post Office® branches:
Reload of £100 or more: FREE
UK Post Office® branches: Reload of less than £100: 49p per load
|Cash Withdrawal Fee (for upgraded cards only)||
UK ATM: 75p
Foreign ATM: £1.50
|Account Dormancy Fee||£2.95 per month (only applicable if no Transaction takes place for 3 months - see Condition 13.2)|
|Second Card on Same Account (for upgraded cards only)||£5|
For the full list of card fees, see terms and conditions.
Is there a fee when I buy a Prime Card?
Yes, you pay a one-off £5 fee for the card on top of the amount you prepay to put on the card.
Is there a fee when I upgrade my card?
If your application is successful, you will be charged £1.95. If you have also ordered a second reloadable card, there will be an additional £5 fee (i.e. a total upgrade fee of £6.95). The amount will be deducted from your Prime Card balance. If your upgrade request is unsuccessful you will not be charged.
Is there a transaction fee?
Yes. There is a fee of between 50p and £1 depending on the value of your transaction.. For a full explanation of how the transaction fee is calculated, please see the fees section of the Terms and Conditions enclosed in your Prime Card package, or online here. The maximum transaction fee has been capped at £1, regardless of the value of the transaction. So, if you book a holiday for, say, £450, we will only charge you a transaction fee of £1.
Is there an extra fee for using a debit or credit card to buy a Prime Card online?
No, there is no additional fee.
What if I buy something in a foreign currency?
You have to pay a foreign exchange charge of 2.95% of the value of your purchase.
Can I see a full list of all fees associated with the Prime Card?
You can see a full list of fees in the Terms and Conditions.