PERSONAL ENQUIRY

For Customer Support ( 8am to 8pm, 7 days a week* )

Email:

customerservices@idtprime.com

Telephone:
0330 777 1880 or 0330 777 1888

• Customer Services

• Lost and Stolen

• Account Balance and Transaction History

Card Activations:
0808 168 3556

*Our Customer Services lines are available 24 hours a day, 7 days a week unless otherwise specified.