CONTACT US

Contact us For Customer Support
(8am to 6pm, 7 days a week*)

Email:

customerservices@idtprime.com

Telephone:
0330 777 1880 or 0330 777 1888

• Customer Services

• Lost and Stolen

• Account Balance and Transaction History

Card Activations:
0808 168 3556

For Retailer Support and Sales Enquiries ( 9am to 6pm x 7 days )

General Support and Sales Enquiries:
0808 168 3545

Retailer Stock Replenishment:
0808 168 3545

Email:
retailersupport@idtprime.com

For Corporate Sales Enquiries

Corporate Cards Enquiries:
corporatecards@idtprime.com

Contact Address:
IDT Financial Services Limited
PO Box 1374
Gibraltar

*Our Customer Services lines are available 24 hours a day, 7 days a week unless otherwise specified.